【Includes THSR Discount】 Taipei Muzha 1-Day Tour: Maokong Gondola + Taipei Zoo (Includes Free One-way Zoo Shuttle Train) - THSR Joint Ticket

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【Includes THSR Discount】 Taipei Muzha 1-Day Tour: Maokong Gondola + Taipei Zoo (Includes Free One-way Zoo Shuttle Train)

ST1078250611

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With this voucher, not only can you easily enter the Taipei Zoo to catch a glimpse of various rare animals, but you also get a complimentary one-way ticket for the Zoo Shuttle Train! This saves you walking time, allowing you to easily reach different corners of the park and save your energy for close encounters with the animals. Afterwards, hop on the Maokong Gondola to overlook the panoramic view of the zoo and the vast beauty of the Taipei Basin from the air. As the gondola slowly ascends and the view broadens, you will experience a wonderful transition from the city's hustle and bustle to the tranquility of nature.

  • Online Voucher

  • Multiple Items

  • E-Voucher

  • Payment Method

    Credit Card / Easy Wallet(Kindly remind that $180 off-line handing fee will be charged if request a refund 60 days after payment！)

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  1. 貓空纜車一日票 x 1
  2. *Taipei Zoo Admission Full Ticket x 1
  3. Taipei Zoo - Shuttle Train Ticket x 1

Explore Taiwan's largest zoo, ride the gondola in the clouds overlooking Taipei's beautiful scenery,
and get a complimentary one-way "Zoo Shuttle Train" ticket for a more effortless park tour!

 

This package includes HSR fare discounts bundled with the "Maokong Gondola Round-trip Ticket + Taipei Zoo Admission Ticket", plus an extra "Zoo Shuttle Train One-way Ticket"!
This combo perfectly integrates family-favorite zoo exploration with a romantic high-altitude gondola experience.
You no longer need to queue separately for admission or ride tickets. Just use your mobile e-voucher to quickly redeem all entries and rides.
With this combo, you can complete your long-distance transfer at a discounted price!

Book now to start a skip-the-line, stress-free vacation mode and deeply experience the nature and vitality of this city!

| Taipei Muzha Zoo, the Largest Zoo in Taiwan

Taipei Zoo is one of the top ten city zoos in the world and can be reached by taking the MRT Wenhu (Muzha) Line to the Taipei Zoo Station. With over 400 species of animals, it is the largest zoo in Southeast Asia.

The exhibition areas include the Formosan Animal Area, Children's Zoo, Insectarium, Education Center, Koala House, Giant Panda House (Xinguang Special Exhibit House), Asian Tropical Rainforest Area, Desert Animal Area, Australian Animal Area, African Animal Area, Bird World, Amphibian and Reptile House, Temperate Zone Animal Area, Penguin House, etc. Animals rarely seen in daily life can be seen with your own eyes here. Through professional and detailed explanations, you can further understand the living environments and habits of the animals, making it meaningful for education, conservation research, and leisure.

The zoo is like a diverse museum that showcases the diversity of life, serving as a conservation base for wild animals and providing the public with a rich, informative, and optimal recreational attraction.

(Partial source: Taipei Travel Net)

| Maokong Gondola: Overlook Taipei 101 and Enjoy a 360-degree View of Taipei's Skyline

The Maokong Gondola is the first gondola system in Taipei City. It uses an automatic circulating system produced by the French company POMA. With a total length of 4.03 kilometers, a one-way trip takes about 30 minutes. There are four stations along the line for passengers to get on and off: "Taipei Zoo Station", "Taipei Zoo South Station", "Zhinan Temple Station", and "Maokong Station".

The three most beautiful moments to ride the gondola are amidst the clouds and mist after the rain, during the sunset glow at dusk, and enjoying the brilliant night view. As you ride the gondola following the undulating terrain, you can overlook the moving MRT trains, the riverside park along the Jingmei River, and the Giraffe Incinerator. Approaching Angle Station 2, there is a sharp turn that widely opens up your field of vision, allowing you to look down at the traffic on the highway. After passing Zhinan Temple Station, you enter a steep V-shaped descent, which is the climax of the gondola journey—an experience you will remember deeply.

| Zoo Shuttle Train (One-way)

Did you hear that giraffes, tigers, and zebras are roaming around the park, making kids scream with joy?

The shuttle trains, decorated with animal patterns on the outside, are deeply loved by both adults and children and are an indispensable part of the itinerary for many visitors to the zoo.

There is a main train station next to the Koala House in the park. Visitors entering from the Maokong Gondola Taipei Zoo South Station can also board the shuttle train at the Bird World Station next to the Bird World.

If you're tired of walking around the park, or if you brought a stroller or luggage, taking the "Zoo Shuttle Train" is definitely the best choice to save time and energy! It allows you to move easily around the park and enjoy the zoo comfortably.

The style and space layout of each train are slightly different. The zoo recommends folding up strollers before boarding so that children can have a more comfortable ride. The last cabin of every shuttle train is designated for wheelchairs. If you need assistance, please inform the zoo staff, and they will help you board.

| [THSR Add-on Deal] Add-on Train Tickets

Booking Instructions

  • Please select an attraction product and add a THSR ticket to enjoy the THSR package discount. Actual discount rates are subject to the selected train service.
  • The opening time for ticket reservations is subject to the announcements of the Taiwan High Speed Rail Corporation. Current regulations allow bookings from 29 days prior to the date of travel (inclusive) up to 60 minutes before the scheduled departure of the train. Every Friday and Saturday, tickets can be reserved up to the Sunday four weeks later (reservations will open earlier for specific holidays; please refer to the THSR Corporate Website Info).
  • If passengers need to cancel their itinerary, the attraction products and THSR train tickets must be refunded and canceled together; individual cancellation of either item is strictly prohibited.

Ticket Types and Discounts

  • Adult Ticket: Purchase any designated attraction product to enjoy discounted fares on THSR Standard Class and Business Class reserved seats. Actual discount rates are subject to the selected train service.
  • Concession Ticket: Those who qualify for Senior, Concession, or Child status can enjoy a 50% discount on the full fare. The applicable ticket types and available add-on car classes are all handled in accordance with the relevant regulations of the Taiwan High Speed Rail Corporation. Concession tickets (Child/Senior/Concession) can be purchased individually without being paired with attraction products.

Restrictions and Limitations

  • Train Number, Time Slot, and Seating: Subject to the display on this platform's system. Seats are automatically allocated by the system; no seat selection feature is provided, and adjacent seating is not guaranteed.
  • Route Segment Restrictions: Either the origin or destination station must be a station located in the area of the tour itinerary. Business Car tickets are not available for the Nangang–Taipei, Nangang–Banqiao, and Taipei–Banqiao segments.

※Note: Please read through the "Public Statement on the Personal Data Protection Act for the THSR Add-on Deal Project" in detail. Once you complete the THSR Add-on Deal booking, it indicates that you have read and agreed to the statement.

  1. This is an e-ticket (QR Code). No physical tickets will be mailed.
  2. After payment is complete, please check your email for the [Payment Success Notification] and use the attached QR Code for verification; or go to the website's [Member Center] → [My Orders] → [Paid] tab → click [View] to access the attached QR Code for verification.
  3. Present your e-voucher (QR Code) at the redemption point for staff verification or scan it at the kiosk.

| How to Collect HSR Tickets:

  • Ticket Types: One-way tickets will receive 1 set of Booking Reference Number; round-trip tickets will receive 2 sets (Outbound/Inbound).
  • Please use your HSR Booking Reference and the ID/Passport Number used during booking to collect tickets at HSR Ticket Windows, Automated Ticket Machines, Convenience Stores (a NT$10 handling fee applies per ticket, NT$20 for round-trip), or via the HSR T-EX App.

※Note 1: For details on Senior/Disability ticket collection and mobile app features, please refer to the T-EX App Collection Guide. Travelers using concession tickets must present valid ID for verification during collection and boarding.
※Note 2: Tickets collected via the T-EX App must be modified or refunded at an HSR Ticket Window.

| Taipei Zoo

Taipei Zoo Entry Methods: There are two entrances to the Taipei Zoo: the Main Gate and the South Station Entrance.

➥ Main Gate: Please go to lanes 7, 8, or 9 (subject to actual open lanes on-site) and scan your QR Code e-ticket at the automated ticket gate to enter.

  

▲ Please align your QR Code e-ticket with the red box.

➥ South Station Entrance: Please go to the South Station entrance and scan your QR Code e-ticket at the automated ticket gate to enter.

※ Because the South Station only provides shuttle trains to the Bird World Station and has no walking route, visitors who have not purchased a shuttle train ticket must pay NT$5 per person in cash on-site.

▲ Please align your QR Code e-ticket with the red box.

| Maokong Gondola - Entry Instructions

  • Please scan your QR Code at the automated ticketing machine to exchange for a physical ticket before entering. (Ticketing machine locations: Taipei Zoo Station, Taipei Zoo South Station, Maokong Station)
  • The 1-Day Pass allows unlimited rides during operating hours on the day of activation. ※ Valid only on the day of activation. Each pass is limited to one person per ride.
  • Before departure, please visit the "Maokong Gondola Official Website" to check operating information.

▲ Taipei Zoo Station

▲ Taipei Zoo South Station

▲ Maokong Station

| Zoo Shuttle Train (One-way)

| There are two entrances to the Taipei Zoo: the Main Gate and the South Station Entrance.

➥ Main Gate Entrance: To take the shuttle train, please go to the Main Station or Bird World Station and present your voucher to the staff for verification to board.

➥ South Station Entrance: When scanning your QR code at the South Station entrance, please click [Continue Redemption] to redeem your shuttle train ticket, and then you may enter.

➥ Since the South Station only provides shuttle trains to the Bird World Station and has no walking route, you must provide both the Zoo admission ticket and the Shuttle Train ticket simultaneously to enter via the South Station. Those who have not purchased a train ticket must pay NT$5 per person in cash on-site.

| Boarding Stations

▲ Train Main Station

▲ Bird World Station

▲ Taipei Zoo South Station

 HSR Ticket Changes

  • Tickets Not Yet Collected: HSR departure time and date cannot be changed online. If you need to make changes, please cancel the original order and rebook.
  • Tickets Already Collected (including T-EX): Once collected, changes or cancellations cannot be processed through this platform. You must bring your physical ticket to an HSR station ticket window at least 30 minutes before departure to process changes or refunds. Each ticket is limited to one change for another train on the same day.
  • If a refund is processed, the amount will be returned in cash after deducting a handling fee. Please monitor your departure time and collect your tickets early. Refunds will not be accepted if you miss your scheduled train due to late ticket collection.

| HSR Ticket Cancellation & Refunds

  • Cancellations must include the refund of the discounted HSR ticket; it cannot be kept separately. If the discounted HSR ticket is used alone in violation of the project regulations, THSRC reserves the right to charge the fare difference.
  • Tickets Not Yet Collected:
    • a. Cancellations made 30 minutes or more "before" the scheduled departure: 0% HSR ticket handling fee.
    • b. Cancellations made "within" 30 minutes of the scheduled departure: 100% HSR ticket handling fee (no refund).
  • Tickets Already Collected (including T-EX):
    • a. Refunds must be processed at an HSR ticket window or the original convenience store at least 30 minutes before departure. The refund will be given in cash after deducting the handling fee.
    • b. Obtain a refund certificate and provide it to our platform's customer service to complete the trip cancellation process.
  • Typhoon Refund Policy:
    • a. From the date a sea typhoon warning is issued until it is lifted, travelers may process refunds at any HSR ticket window within 1 year of the travel date. Once staff confirm the ticket is unused, a full refund will be issued with no handling fee.
    • b. If processing a refund at a convenience store 30 minutes before departure, the "HSR refund fee" is waived, but the "convenience store service fee" will still apply according to the operator's rules.
    • c. Original booking or collection handling fees are non-refundable.

※Note 1: HSR tickets and attraction itineraries must be modified or canceled together. No refunds will be given for used tickets or those not canceled before departure. Partial cancellations (e.g., refunding for only 1 person in a group of 2) are not permitted.
※Note 2: Changes to "Discounted Specified Trains" are limited to other applicable specified trains or seats on the same day. Changing the date, section, car class, passenger identity, or to non-applicable trains will void the discount. For changes or refunds, please follow the ticket status procedures above.
※Note 3: Discounted tickets are valid only for the specified date and train. Boarding other trains without an official modification will void the discount. If caught without voluntarily paying the difference, you must pay the full fare plus a 50% penalty on the fare difference.

| Attraction Change & Cancellation Policy:

  • Attraction usage dates cannot be changed online. To make changes, please cancel the original order and rebook. Refund standards vary by attraction; customer service will assist according to the rules.
  • Attraction tickets must be canceled along with HSR tickets and cannot be kept separately. If HSR tickets are already collected, process the refund at the station or original collection channel 30 minutes before departure. After obtaining the refund certificate, apply for a refund in [Member Center] → [My Orders] → [Apply for Refund].

| Customer Service Info

  • Email: service@fontrip.com.tw
  • Phone: 03-5910052
  • Hours: Mon-Fri (excluding national holidays), 09:00–12:00, 13:00–17:00

| Taipei Zoo

Operating Hours:

  • Park Trails: 9:00 - 17:00 (Last entry at 16:00)
  • Animal Exhibits: 9:00 - 16:30

※ Taipei Zoo is closed to the public on Chinese New Year's Eve and in late June. Please check before visiting (Closed for 10 days starting June 15, 2020).

Park Rules

  • No smoking throughout the park (Since July 11, 2009, violators can be fined up to NT$10,000).
  • Pets and inflated balloons are prohibited from entering the park.
  • Bicycles, children's tricycles, skateboards, and inline skates are prohibited.
  • Crossing fences to enter animal exhibits is strictly prohibited.
  • Entering working areas and the shuttle train lane is prohibited.
  • Feeding animals is prohibited.
  • Eating and drinking in indoor exhibit pavilions are prohibited.
  • Arbitrary feeding, harming animal welfare, and hindering animal conservation are strictly prohibited.
  • Any behavior that affects the viewing rights of other visitors or the quality of the park experience is prohibited.

※ Taipei Zoo integrates a natural environment and is a habitat for many wild animals and insects. It is recommended to wear breathable long sleeves and long pants!

※ It is recommended to wear comfortable walking shoes. To prevent sunburn and mosquito bites, please bring your own mosquito repellent products.

※ Flash photography is prohibited in indoor pavilions such as the Giant Panda House (Xinguang Special Exhibit House), Koala House, Amphibian and Reptile House, and Conservation Corridor.

| Zoo Shuttle Train (One-way)

  • Only one-way shuttle service is provided: Taipei Zoo South Station ↹ Bird World Station, Bird World Station ↹ Main Station. There is no direct shuttle between the Main Station and South Station; please get off at Bird World Station to transfer (no need to exit the station). If you exit the station and wish to ride again, you must purchase another ticket (EasyCard, iPASS, icash, or cash accepted on-site).
  • Those who meet the conditions for free tickets must proactively present valid ID upon entry. Discounts will not be granted to those who do not bring ID or who do not present it before payment!
  • No refunds are allowed after boarding. Please present your ticket to the station staff for collection to board.
  • Tickets will not be reissued, refunded, or exchanged if lost, damaged, burned, torn, or unidentifiable.
  • For shuttle times, please refer to the official website.
  • Shuttle Train Free Ticket Eligibility:
    - Children under 6 years old.
    - Individuals holding disability ID and 1 necessary companion.

  • No refunds or returns will be accepted once any item or gift in the package has been redeemed or used.
  • Please check the operating hours of the redemption store. If redemption is unavailable during a specific time, please visit during other regular hours within the validity period.
  • Each ticket is valid for one person only. Each e-ticket can be used only once and cannot be reused after entry verification.
  • In the event of force majeure (including but not limited to typhoons, earthquakes, heavy rain, etc.), the organizer may postpone or cancel the activity for public safety. Announcements will be made in advance. The organizer reserves the right to modify, terminate, or change activity details.

| Attraction Validity Period

1. For Outbound One-way Tickets Only
    Attraction Validity: HSR Outbound Date (D) to the 3rd day after (D+3)

Your HSR Outbound Date Attraction Validity Period
2025/11/27 2025/11/27 00:00 ~ 2025/11/30 23:59

2. For Inbound One-way Tickets Only
    Attraction Validity: 3rd day before HSR Inbound Date (D-3) to the Inbound Date (D)

Your HSR Inbound Date Attraction Validity Period
2025/11/29 2025/11/26 00:00 ~ 2025/11/29 23:59

3. For Round-trip Tickets
    Attraction Validity: HSR Outbound Date ~ HSR Inbound Date

Your HSR Outbound Date Your HSR Inbound Date Attraction Validity Period
2025/11/27 2025/11/29 2025/11/27 00:00 ~ 2025/11/29 23:59

Please note: The actual validity period of the attraction ticket is based on the date displayed in the system. Please double-check at the time of purchase.

| Taipei Zoo

  • Taipei Zoo: https://www.zoo.gov.taipei/
  • Concession Ticket Eligibility for ROC Nationals:
    ◎ Children aged 6-11 (regardless of nationality)
    ◎ Current students holding a valid Student ID or ISIC International Student Identity Card (excluding community colleges, language centers, or short-term credit classes)
    ◎ Members of civil defense, volunteer police, volunteer traffic police, volunteer firefighters, neighborhood watch, mountain volunteer police, disaster prevention groups, and disaster prevention volunteer organizations holding a Volunteer Service Honor Card (half price)
    ◎ Other individuals eligible for concessions as announced by the zoo; please refer to on-site announcements.

＊Those eligible for discounts must present valid ID upon entry. Discounts will not be granted to those without ID! 

| Maokong Gondola

  • Operating Hours
    • Weekdays: 09:00 ~ 21:00
    • Weekends & Holidays: 09:00 ~ 22:00 (Closed for maintenance on Mondays and Chinese New Year's Eve. Operates normally if Monday is a national holiday)
  • Operations will be temporarily suspended under the following conditions and will resume passenger service once conditions permit:
    • When wind gusts reach 16 meters/second (approx. Level 7 wind) and last for 3 seconds or more, or when gusts exceed 18 meters/second (approx. Level 8 wind), operations will be suspended.
    • When lightning strikes occur in the route area, operations will be suspended. If no lightning is detected for 30 minutes, the system will resume operations.
    • When an earthquake with a magnitude of 4 or higher occurs, operations will be suspended.
    • When a land typhoon warning is issued (including the Taipei area), operations will be suspended depending on wind and rain conditions or after the Taipei City Government announces work/class suspensions. Please check the official website before heading there.

※ For special holidays, large-scale events, seasonal weather, or other special circumstances, the Maokong Gondola will flexibly adjust operating hours. Please be sure to check the Maokong Gondola website for the latest information before departure.

  • Gondola Ride Precautions:
    • Before taking the gondola, please evaluate your physical condition. Those with cardiovascular diseases, high blood pressure, acrophobia (fear of heights), or physical discomfort should not ride.
    • Please queue and board according to the staff's instructions. Do not enter or exit cabins arbitrarily. Please exit sequentially upon arrival, and do not linger on the platform after disembarking.
    • Maximum capacity per cabin: General cabins accommodate up to 8 people as a principle, not exceeding 640 kg in total; "Eyes of Maokong Gondola" crystal cabins accommodate up to 5 people, not exceeding 400 kg. Please distribute weight evenly on both sides of the cabin.
    • Upon reaching the terminal stations (Taipei Zoo Station or Maokong Station), you must disembark and exit. To continue riding, you must purchase a new ticket.
    • Please yield to elderly passengers and those with reduced mobility.
    • The gondola moves slowly along the platform; please do not interfere with its operation when boarding or alighting.
    • Do not stand up, jump, or rock the cabin while the gondola is in motion.
    • The elderly, toddlers, and passengers requiring assistance must be accompanied by an escort.
    • When using strollers, wheelchairs, or electric mobility scooters, the dimensions must not exceed 140 cm in length, 70 cm in width, and 170 cm in height. They must be secured securely in the cabin to avoid danger when the cabin sways.
    • Passengers using strollers, wheelchairs, and electric mobility scooters must follow the staff's instructions when boarding and alighting.
    • If lightning occurs in the route area, operations will be suspended; please cooperate with the staff for evacuation.
    • When passengers with reduced mobility or wheelchairs board/alight, the system will appropriately slow down or temporarily stop to facilitate entry/exit. Please do not panic.
    • Smoking, eating/drinking (except for plain or mineral water), chewing gum, or betel nuts are prohibited inside the cabin. Do not throw any items outside.
    • Do not lean against the cabin doors or obstruct them from opening/closing.
    • Passengers who violate laws, public order, or good customs within the gondola system will be dealt with according to relevant laws or regulations.
    • For other precautions, please refer to the passenger notices at the stations.
  • "One-Stop Ticket Refund Policy" (Details in the image below):

豐趣科技股份有限公司_高鐵國旅聯票
Support Hotline：03-5910052

【Includes THSR Discount】 Taipei Muzha 1-Day Tour: Maokong Gondola + Taipei Zoo (Includes Free One-way Zoo Shuttle Train)

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