National Museum of Marine Biology and Aquarium (NMMBA) Admission Ticket (Full Fare / Concession Fare) - THSR Joint Ticket

Description Instructions for use Notice Limitations

National Museum of Marine Biology and Aquarium (NMMBA) Admission Ticket (Full Fare / Concession Fare)

ST0967012214

The NMMBA in Pingtung combines travel with educational significance, featuring diverse marine ecosystems and star attractions. We invite you to experience the beauty of marine life.

  • Online Voucher

  • E-Voucher

  • Payment Method

    Credit Card / Easy Wallet(Kindly remind that $180 off-line handing fee will be charged if request a refund 60 days after payment!)

Get 15% off HSR tickets with NMMBA admission! Your Kenting blue ocean journey starts here!
Walk through Taiwan's largest underwater tunnel and meet adorable belugas and penguins up close.
Explore three major theme pavilions with one ticket and dive deep into the mysterious underwater world!

 

The "HSR Combo" brings you an incredible Pingtung adventure package!

This bundle includes discounted High Speed Rail (HSR) fares paired with "National Museum of Marine Biology and Aquarium (NMMBA) Admission."
As an internationally renowned marine sanctuary, it is hailed as the "most beautiful blue kingdom in Southern Taiwan," perfectly integrating intellectual education with stunning visual experiences.
The museum features Asia’s largest underwater tunnel (84 meters long), the shimmering Open Ocean tank, and the polar area home to crowd-favorite penguins and puffins.
No need to queue for tickets separately. Simply present your mobile e-voucher to quickly exchange for admission and start your exploration.
Through this combo, you can complete your long-distance connection from HSR Zuoying Station to the Hengchun Peninsula at a discounted price.

Book now to activate your stress-free vacation mode and deeply experience the infinite charm of this national-level marine destination!

Introduction to Waters of Taiwan Gallery

This gallery features the world's most complete simulation of Taiwan's local aquatic ecosystems. Following the "journey of a water droplet," it tells the story of Taiwan's ecology from rivers to the ocean. You can see unique aquatic environments such as mountain streams, reservoirs, estuaries, and intertidal zones. The Open Ocean tank is the largest in Taiwan (22m wide x 32m long) with a capacity of one million gallons. It is home to large migratory species, including dozens of fish such as sharks, rays, bonitos, and groupers. The touch pool facility also allows you to personally touch intertidal organisms like sea cucumbers, sea urchins, and starfish for an intimate experience.

Introduction to Coral Kingdom Pavilion

The entrance leads you through magnificent corals and colorful schools of fish. After descending past a cylindrical tank, you enter the 84-meter-long underwater tunnel. Shuttling through the massive tanks, you will personally experience the vibrant and lively coral world. Looking up to see fish swimming above feels like being in an underwater world full of endless surprises. Additionally, in the Beluga Tunnel area, you can see the adorable and charming beluga whales greeting visiting tourists.

Introduction to Waters of the World Gallery

Integrating cutting-edge technology and 3D interactive animation, this gallery covers global waters across four major themes: Ancient Oceans, Kelp Forests, Deep Sea, and Polar Seas. It allows visitors to enjoy an educational and entertaining experience within a setting that combines virtual and physical reality.

Eco-Feeding Presentations: Learn Marine Knowledge with Fun

The museum holds daily eco-presentation sessions at scheduled times and locations, such as the Open Ocean feeding in the Waters of Taiwan Gallery, "Dancing with Fish" in the Coral Kingdom Pavilion, and feeding sessions for penguins, kelp forests, seals, and puffins in the Waters of the World Gallery. These allow the public to better understand the mysteries of the marine world. In addition to regular presentations, Chinese and English guided tour reservation services are available to promote Taiwan's precious marine biodiversity through various methods.

| 【HSR Combo】Additional Ticket Purchase

Booking Instructions

  • Please select the attraction product first and add HSR tickets to enjoy an exclusive 15% discount on reserved seats in Standard and Business Cars.
  • Ticket booking availability is subject to THSRC announcements. Current regulations allow booking from 29 days before the departure date (inclusive) up to 60 minutes before departure. On Fridays and Saturdays, tickets can be booked up to four weeks in advance (booking may open earlier for specific holidays; please refer to the THSRC corporate website).
  • If you need to cancel your trip, both the attraction ticket and the HSR ticket must be cancelled together; individual cancellations are not permitted.

Ticket Types and Discounts

  • Adult Ticket: Purchase designated attraction products to enjoy a 15% discount off the full fare for reserved seats in HSR Standard and Business Cars.
  • Concession Ticket: Seniors, individuals with disabilities, or children are eligible for a 50% discount off the full fare. Ticket types and available car categories are subject to THSRC regulations. Concession tickets (Child/Senior/Disabled) can be purchased individually without an attraction product.

Limitations

  • Train Number, Time, and Seats: Subject to the system display on this platform. Seats are automatically assigned by the system; seat selection is not available, and adjacent seating is not guaranteed.
  • Section Restrictions: One of the stations (origin or destination) must be located in the area of the itinerary. Business Car tickets are not available for the Nangang–Taipei, Nangang–Banqiao, and Taipei–Banqiao sections.

※Note: Please read the "HSR Combo Project Personal Data Protection Act Public Statement" carefully. By completing your HSR Combo order, you indicate that you have read and agreed to the statement.

1. This is an e-ticket (QR Code); no physical tickets will be sent.
2. After payment is completed, please check your email for the [Payment Success Notification]. Use the QR Code included in the email for verification. Alternatively, go to the website's [Member Center] → [My Orders] → [Paid] tab → click [View] to access the QR Code for verification.
3. Present your e-voucher (QR Code) at the attraction's redemption counter to be scanned by staff before use. 

| HSR Ticket Collection Methods:

  • Ticket Type: For a one-way ticket, you will receive 1 set of Voucher Number (Reservation Code); for a round-trip ticket, you will receive 2 sets of codes (Outbound/Return).
  • Please bring your HSR Reservation Code and the ID Number of the person collecting the ticket (used at the time of booking) to any HSR station ticket window, automatic ticket machine, or convenience store (an additional handling fee of NT$10 per ticket applies, NT$20 for round-trip). Alternatively, collect your ticket via the HSR T-EX Mobile Ticketing App.

※Note 1: For detailed mobile ticketing information and precautions regarding Senior/Disabled tickets and ticket-sharing functions, please refer to the T-EX App "Ticketing Instructions." Passengers purchasing concession tickets must have valid ID ready for verification during purchase, collection, and boarding.
※Note 2: For tickets collected via the T-EX App, any changes or refunds must be processed at an HSR station ticket window.

  

| National Museum of Marine Biology and Aquarium (NMMBA), Pingtung

  • Instructions: Please present your QR code at the NMMBA entrance ticket counter. Staff will scan the QR code to exchange it for a physical ticket for entry.
  • If there are any price changes, please pay the difference based on the new price.

※ Opening Hours:

  • Months: Jan, Feb, Mar, Apr, May, Jun, Sep, Oct, Nov, Dec: 09:00 - 17:30
  • Summer Vacation: Jul, Aug (Weekdays): 09:00 - 18:00
  • Summer Vacation: Jul, Aug (Weekends/Holidays): 08:00 - 18:00

※ NMMBA is open year-round.

※ Daily opening hours are subject to on-site announcements.

※ Ticket sales stop one hour before closing.

※ In case of closure due to weather or other factors, separate announcements will be made. Please pay attention to the latest news from the museum.

For the latest information, please visit the NMMBA official website: https://www.nmmba.gov.tw/

| HSR Ticket Changes

  • Before Ticket Collection: HSR travel time and date cannot be changed online. If you need to make changes, please cancel the original order and rebook.
  • After Ticket Collection (including T-EX App): Once collected, changes or cancellations cannot be processed through this platform. You must bring your ticket to an HSR station ticket window at least 30 minutes before the scheduled departure on the designated travel date to handle changes or refunds. Each ticket is "limited to one change for the same day's trains."
  • If a refund is processed, the ticket fare will be returned in cash after deducting the handling fee. Please be mindful of your departure time and complete ticket collection in advance. Refunds will not be accepted if you fail to board the reserved train due to late ticket collection.

| HSR Ticket Cancellation & Refunds

  • Cancellations of the itinerary must include the refund of the discounted HSR ticket; it cannot be kept separately. If the discounted ticket is used independently in violation of project regulations, THSRC reserves the right to recover the discount difference.
  • Before Ticket Collection:
    • a. Cancellation more than 30 minutes "before" the departure of the selected train: 0% handling fee for the HSR ticket fare.
    • b. Cancellation within 30 minutes "of" the departure of the selected train: 100% handling fee for the HSR ticket fare.
  • After Ticket Collection (including T-EX App):
    • a. Please bring the ticket to an HSR station ticket window or the original convenience store branch at least 30 minutes before departure to process the refund. The ticket fare will be refunded in cash after deducting the handling fee.
    • b. Obtain a refund certificate and provide it to our platform's customer service staff to proceed with the itinerary cancellation.
  • Refund Policy for Typhoon Days:
    • a. From the date of issuance to the date of lifting a sea typhoon warning, passengers may process refunds at station ticket windows within one year of the travel date. Upon verification by station staff that the ticket is unused, the actual fare paid will be refunded without a handling fee.
    • b. If you process a refund at a convenience store at least 30 minutes before the original departure, the "HSR refund handling fee" is waived, but the "convenience store service fee" will still be charged according to the provider's regulations.
    • c. Handling fees for the original ticket purchase or collection are non-refundable.

※Note 1: HSR tickets and attraction itineraries must be cancelled or changed together. If any ticket has been used or the departure time has passed without cancellation, no refund will be given. Partial cancellations (e.g., refunding only one person in a two-person booking) are not permitted.
※Note 2: Changes to "Designated Discount Trains" are limited to other applicable designated trains or seats on the same day only. If you wish to change the date, section, car type, status, or if the change does not meet the "Applicable Designated Train" criteria, the original discount will no longer apply. For change or refund needs, please handle according to the ticket status mentioned above.
※Note 3: Bookings for "Designated Discount Trains" are only valid for the date and train specified on the ticket. Passengers using a discounted ticket to board a different train will not be eligible for the original discount. If caught without proactive fare adjustment, in addition to paying the full fare, a penalty of 50% of the fare difference for the traveled section will be charged.

| Attraction Change & Cancellation Policy:

  • Attraction usage dates cannot be changed online. If a change is required, please cancel the original order and rebook. The refund criteria for each attraction itinerary are based on their specific refund descriptions, and customer service will assist in accordance with regulations.
  • Attraction tickets must be refunded alongside HSR tickets and cannot be kept separately. If HSR tickets have already been collected, please process the refund at an HSR station or the original collection channel at least 30 minutes before departure, obtain proof, and then apply through [Member Center] → [My Orders] → [Request Refund].

| Customer Service Information

  • Email: service@fontrip.com.tw
  • Phone: +886-3-5910052
  • Service Hours: Monday to Friday (excluding public holidays), 09:00–12:00, 13:00–17:00

 

  • If any item or gift within the combo has been redeemed and used, no returns or refunds will be accepted.
  • Please pay attention to the operating hours of the redeeming merchants. If redemption cannot be made during a specific time, please redeem within other regular operating hours during the validity period.
  • Each ticket is limited to one person. Each e-ticket can only be used once; it cannot be reused after entry verification.
  • In the event of force majeure (including but not limited to natural disasters such as typhoons, earthquakes, heavy rain, etc.), the organizer may postpone or cancel the activity for public safety, with prior announcements and contact. For any matters not covered, the organizer reserves the right to modify, terminate, or change the details of the activity content.

| Attraction Validity Period

1. Purchase of Outbound One-way Ticket Only
    Attraction Validity: HSR Outbound Date (D) ~ The 3rd day after the Outbound Date (D+3)

Your HSR Outbound Date Attraction Validity Period
2026/11/27 2026/11/27 00:00 ~ 2026/11/30 23:59

2. Purchase of Inbound One-way Ticket Only
    Attraction Validity: The 3rd day before the HSR Inbound Date (D-3) ~ HSR Inbound Date (D)

Your HSR Inbound Date Attraction Validity Period
2026/11/29 2026/11/26 00:00 ~ 2026/11/29 23:59

3. Purchase of Round-trip Ticket
    Attraction Validity: HSR Outbound Date ~ HSR Inbound Date

Your HSR Outbound Date Your HSR Inbound Date Attraction Validity Period
2026/11/27 2026/11/29 2026/11/27 00:00 ~ 2026/11/29 23:59

Please Note: The actual validity period of the attraction ticket is based on the dates displayed on the system; please double-check at the time of purchase.

| Admission Guidelines

  • Please maintain neat and appropriate attire when entering the museum.
  • Pets and dangerous items are prohibited inside the museum.
  • The use of flash photography and tapping on display glass is strictly prohibited to avoid startling the animals.
  • Smoking, chewing betel nuts, and chewing gum are prohibited throughout the museum.
  • Dining is only permitted in restaurants and designated areas.
  • Please do not make loud noises or use loudspeakers to respect the quality of the visit for others.
  • Please do not feed the fish.
  • Reminder: To match the ecological display of penguins, the Polar Area in the Waters of the World Gallery is kept at a lower temperature; please bring warm clothing.
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Support Hotline:03-5910052

National Museum of Marine Biology and Aquarium (NMMBA) Admission Ticket (Full Fare / Concession Fare)

Choose product quantity or spec.
Full Fare
NT$ 420
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Concession Ticket
NT$ 250
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+

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