THSR Joint Ticket

Description Instructions for use Notice Limitations

[15% Off HSR Combo] Moo Moo Tree Petting Zoo | Petting Zoo Admission | Adult Ticket (Only applicable with HSR one-way ticket add-on)

ST1188110972

  • Copied!

No need to fly to Nara, Japan! At Moo Moo Tree Petting Zoo in Chiayi, you can immerse yourself in an urban forest filled with adorable animals. Forget Morocco—right here in Chiayi, you can witness the incredible sight of "goats climbing trees" for yourself!

  • Online Voucher

  • E-Voucher

  • Payment Method

    Credit Card / Easy Wallet(Kindly remind that $180 off-line handing fee will be charged if request a refund 60 days after payment！)

  • Copied!

Save 15% on HSR tickets with Moo Moo Tree admission! Chiayi’s cutest eco-adventure made easy.
Explore the outdoor forest and get up close with adorable animals.

 

The "HSR Combo" offers the best value for your Chiayi trip!

This package includes a discounted HSR one-way fare paired with a "Moo Moo Tree Petting Zoo | Adult Ticket."
Acclaimed as a must-visit for families and couples, this park is just a 5-minute drive from Chiayi HSR Station.
Interact with Shaun the Sheep (Valais Blacknose), capybaras, and sika deer, and witness the exclusive "Goats on Trees" spectacle.
Skip the lines and separate bookings—simply scan your mobile QR code for fast entry while enjoying long-distance travel at a professional discount.

Book now to start a stress-free vacation and immerse yourself in the healing charm of cute animals!

｜Pre-purchase Notice

  • This is an Adult Ticket. For other ticket types, please purchase on-site.

｜Moo Moo Tree Petting Zoo

The #1 destination for outdoor wild fun! Located next to the Southern Branch of the Palace Museum and only 5 minutes from Chiayi HSR Station. The park is divided into two themes: the "Magic Forest Adventure" and the "Kawaii Petting Zoo."

▲Park Guide Map

｜Global Animal Interactions Without Leaving Taiwan

① No need for Morocco—see "Goats Standing on Trees" right here in Chiayi!

▲The Incredible "Goat Tree" Show: Following the keeper's commands, the goats climb the trees in order. A unique sight in Taiwan!

② No need for Nara, Japan—meet adorable deer in Chiayi!

③ Experience a "United Nations of Animals" from Switzerland to South America!

▲"Valais Blacknose Sheep": Known as the world's cutest sheep! With their fluffy bodies and signature black faces, they look like they stepped right out of a fairytale.

▲Capybaras: Famous for their round bodies and calm nature. You can feed them grass and take photos with these gentle creatures.

| [HSR Combo] Ticket Add-on Instructions

Ordering Details

  • Select your attraction ticket first, then add HSR tickets to enjoy a 15% discount on Standard and Business Class seats.
  • Booking window: From 29 days before departure up to 60 minutes before the train leaves.
  • Cancellations: The attraction ticket and HSR ticket must be canceled together.

Ticket Types & Discounts

  • Adult: 15% off full-fare seats when bundled with a designated attraction.
  • Concession (Child/Senior/Disabled): 50% off full fare. Can be purchased individually without an attraction bundle.

Restrictions

  • Seats are automatically assigned by the system; adjacent seating is not guaranteed.
  • One end of the journey must be a station in the region of the attraction.

※Note: By completing the booking, you agree to the Personal Data Protection Act Statement.

1. This is an e-ticket (QR Code). No physical tickets will be mailed.
2. After payment, please check your email for the [Payment Success Notification] containing your QR Code. Alternatively, log in to the website's [Member Center] → [My Orders] → [Paid] → Click [View] to access the QR Code.
3. Present your e-voucher (QR Code) at the attraction's redemption point to be scanned by staff.

| How to Collect HSR Tickets:

  • Ticket Types: One-way tickets will receive 1 set of Booking Reference Number; round-trip tickets will receive 2 sets (Outbound/Inbound).
  • Please use your HSR Booking Reference and the ID/Passport Number used during booking to collect tickets at HSR Ticket Windows, Automated Ticket Machines, Convenience Stores (a NT$10 handling fee applies per ticket), or via the HSR T-EX App.

※Note 1: For details on Senior/Disability ticket collection and mobile app features, please refer to the T-EX App Collection Guide. Travelers using concession tickets must present valid ID for verification during collection and boarding.
※Note 2: Tickets collected via the T-EX App must be modified or refunded at an HSR Ticket Window.

 

 

｜ Park Information

  • Address: No. 886, Gugong Blvd., Taibao City, Chiayi County
  • Phone: 05-3621690 (Available during business hours)
  • Operating Hours (Subject to on-site announcements):
    • Weekdays: 10:00 AM - 05:00 PM
    • Holidays: 09:00 AM - 05:00 PM
  • Latest news: https://www.facebook.com/Holoparkchiayi

｜ Moo Moo Tree Petting Zoo - Ticket Redemption

  • Redemption Method: Present your QR Code at the Park Entrance (Magic Forest Map ③) and the Petting Zoo Entrance (Petting Zoo Map ①) for scanning.

▲ Park Entrance (Magic Forest Map ③)

| HSR Ticket Changes

  • Tickets Not Yet Collected: Departure time and date cannot be changed online. If you need to make changes, please cancel the original order and rebook.
  • Tickets Already Collected (including T-EX): Once collected, changes or cancellations cannot be processed through this platform. You must bring your physical ticket to an HSR ticket window at least 30 minutes before departure to process changes or refunds. Each ticket is limited to one change for the same day's trains.
  • If a refund is processed, the amount will be returned in cash after deducting a handling fee. Please ensure you complete ticket collection in advance. Refunds will not be accepted if you are unable to board the scheduled train due to late ticket collection.

| HSR Ticket Cancellation & Refunds

  • Cancellations must include both the attraction ticket and the HSR discounted ticket; they cannot be kept separately. If the discounted HSR ticket is used alone in violation of the project regulations, THSRC reserves the right to pursue the fare difference.
  • Tickets Not Yet Collected:
    • a. Cancellations made 30 minutes or more before the scheduled departure: 0% HSR ticket handling fee.
    • b. Cancellations made within 30 minutes of the scheduled departure: 100% HSR ticket handling fee (no refund).
  • Tickets Already Collected (including T-EX):
    • a. Refunds must be processed at an HSR ticket window or the original convenience store at least 30 minutes before departure. The refund will be given in cash after deducting the handling fee.
    • b. Please provide the refund certificate to our platform's customer service to complete the cancellation process.
  • Typhoon Refund Policy:
    • a. From the date a sea typhoon warning is issued until it is lifted, travelers may process refunds at any HSR ticket window within 1 year from the travel date. Once staff confirm the ticket is unused, a full refund will be issued with no handling fee.
    • b. If processing at a convenience store 30 minutes before departure, the "HSR refund fee" is waived, but the "convenience store service fee" may still apply.
    • c. Original booking or collection handling fees are non-refundable.

※Note 1: HSR tickets and attraction tickets must be modified or canceled together. No refunds for used tickets or those not canceled before departure. Partial cancellations (e.g., refunding for only 1 person in a group of 2) are not permitted.
※Note 2: Changes to "Discounted Specified Trains" are limited to other applicable specified trains or seats on the same day. Changes to date, section, car class, or non-applicable trains will void the discount.
※Note 3: Discounted tickets are valid only for the specified date and train. Using it for other trains without official modification will void the discount; unauthorized use will result in a full fare charge plus a 50% penalty of the fare difference.

| Attraction Change & Cancellation Policy:

  • Attraction usage dates cannot be changed online. Please cancel and rebook. Refund standards vary by attraction.
  • Attraction tickets must be canceled with HSR tickets. If HSR tickets are already collected, process the HSR refund first, then apply for a refund in the [Member Center] → [My Orders] → [Refund] with the refund certificate.

| Customer Service

  • Email: service@fontrip.com.tw
  • Tel: 03-5910052
  • Hours: Mon-Fri (excluding public holidays), 09:00–12:00, 13:00–17:00

  • This ticket is an Adult Ticket. For other ticket types, please purchase on-site.
  • No refunds or returns will be accepted once any item or gift in the bundle has been redeemed or used.
  • Please check the operating hours of the redemption store. If redemption is unavailable during a specific time, please visit during other regular hours within the validity period.
  • Each ticket is limited to one person. Each e-ticket can only be used once; re-entry is not permitted after verification.
  • In the event of force majeure (e.g., typhoons, earthquakes, heavy rain), the organizer may postpone or cancel the activity for public safety. Announcements will be made in advance. The organizer reserves the right to modify or change activity details.

| Attraction Validity Period

1. For One-way (Outbound) Tickets
Attraction Validity: HSR Outbound Date (D) to the 3rd day after (D+3)

HSR Outbound Date Attraction Validity Period
2025/11/27 2025/11/27 00:00 ~ 2025/11/30 23:59

2. For One-way (Inbound) Tickets
Attraction Validity: 3rd day before HSR Inbound Date (D-3) to the Inbound Date (D)

HSR Inbound Date Attraction Validity Period
2025/11/29 2025/11/26 00:00 ~ 2025/11/29 23:59

3. For Round-trip Tickets
Attraction Validity: HSR Outbound Date to HSR Inbound Date

HSR Outbound Date HSR Inbound Date Attraction Validity Period
2025/11/27 2025/11/29 2025/11/27 00:00 ~ 2025/11/29 23:59

Please note: The actual validity of the attraction ticket is based on the date displayed in the system. Please double-check at the time of purchase.

豐趣科技股份有限公司_高鐵國旅聯票
Support Hotline：03-5910052

[15% Off HSR Combo] Moo Moo Tree Petting Zoo | Petting Zoo Admission | Adult Ticket (Only applicable with HSR one-way ticket add-on)

You can add a THSR ticket when purchasing attraction tickets

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4.5
NT$ 299
33% off
NT$ 199
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