THSR Joint Ticket

Description Instructions for use Notice Limitations

[15% Off HSR Combo] Moo Moo Tree Petting Zoo + Forest Adventure + Extreme Swing (Unlimited access to 3 attractions on the same day)

ST4502459702

  • Copied!

Enjoy unlimited access to the park's 3 major themes on your reserved day

  • Reservation

  • E-Voucher

  • Payment Method

    Credit Card / Easy Wallet(Kindly remind that $180 off-line handing fee will be charged if request a refund 60 days after payment！)

  • Copied!

Save 15% on HSR tickets with the Moo Moo Tree Unlimited Combo!
Experience the perfect mix of relaxation and thrill in Chiayi.
Enjoy unlimited access to 3 major attractions on your reserved day!

The "HSR Combo" offers the best value for your Chiayi trip!

This package includes discounted HSR fares paired with the "Petting Zoo + Forest Adventure + Extreme Swing" combo.
Acclaimed as Chiayi’s top destination for fun, it perfectly integrates healing animal interactions with outdoor extreme challenges.
Feed capybaras and "Shaun the Sheep" up close, walk the treetop ropes, and feel the adrenaline rush on the Extreme Swing.
Skip the lines and separate bookings—simply scan your mobile QR code for fast entry while enjoying long-distance travel at a professional discount.

Book now to start a stress-free vacation and immerse yourself in the double charm of cute animals and adrenaline-pumping thrills!

｜Pre-purchase Notice

  • This product requires a reservation for a specific date and time slot.
  • This is an Adult Ticket. For other ticket types, please purchase on-site.
  • Reservations and payments must be completed at least 1 day before the scheduled session. [Example] To book for Dec 31st, payment must be completed by 11:59 PM on Dec 30th.
  • Forest High-Rope Adventure Restrictions:
    • Height: 120cm - 185cm
    • Weight: 40kg - 100kg
    • Attire: Enclosed shoes required (sneakers, athletic shoes).
  • Extreme Swing Restrictions:
    • Height: 120cm - 185cm
    • Weight: Individual must be over 25kg. For tandem rides, the weight difference between two people must not exceed 30kg, and the combined weight must not exceed 180kg.

｜Moo Moo Tree Petting Zoo

Located next to the Southern Branch of the Palace Museum and only 5 minutes from Chiayi HSR Station. The park is divided into two themes: the "Magic Forest Adventure" and the "Kawaii Petting Zoo."

▲Park Guide Map

｜Petting Zoo - Global Animal Interaction

① No need for Morocco—see "Goats Standing on Trees" right here in Chiayi!

▲The Incredible "Goat Tree" Show: Following the keeper's commands, the goats climb the trees in order. A unique sight in Taiwan!

｜Magic Forest Adventure Park

Featuring two major forest attractions: the 200m "Forest Adventure Zipline" with 10 challenging obstacles, and the 4-story high "Extreme Swing" for ultimate thrill-seekers.

① Forest Adventure – 260m Urban Zipline

▲The first urban zipline in Asia, offering the fun of being Tarzan without needing to head deep into the mountains. Using the international-standard Swiss "Saferoller" continuous belay system for maximum safety.

| 【THSR Combo Ticket】 Add-on Purchase

Ordering Instructions

  • Please select the attraction product first and then add the THSR ticket to enjoy a 15% discount on Standard and Business Car reserved seats.
  • Ticket availability follows Taiwan High Speed Rail Corporation announcements. Currently, bookings open from 29 days prior to the travel date (inclusive) up to 60 minutes before departure. On Fridays and Saturdays, bookings can be made up to four weeks later for Sunday tickets (bookings may open earlier for specific holidays; please refer to the THSR Corporate Website).
  • If travelers need to cancel the itinerary, both the attraction package and the THSR ticket must be cancelled together; separate cancellation of either item is not permitted.

Ticket Types and Discounts

  • Adult Ticket: Purchase designated attraction products to enjoy a 15% discount on the full price of THSR Standard and Business Car reserved seats.
  • Concession Ticket: Seniors, persons with disabilities, and children are eligible for a 50% discount on the full price. Ticket types and add-on carriage classes follow Taiwan High Speed Rail Corporation regulations. Concession tickets (Child/Senior/Disabled) can be purchased separately without the attraction product.

Restrictions

  • Train Number, Time, Seat: As displayed on this platform system. Seats are automatically assigned by the system; seat selection is not available, and adjacent seats are not guaranteed.
  • Route Restrictions: One of the start or end stations must be the station in the region of the itinerary. Business Car tickets are not available for Nankang-Taipei, Nankang-Banqiao, and Taipei-Banqiao sections.

※Note: Please read the "THSR Combo Ticket Project Personal Data Protection Public Statement". By completing the THSR Combo Ticket order, you agree to this statement.

｜ Ticket Format

  1. This is an e-ticket (QR Code). No physical tickets will be mailed.
  2. Present your e-voucher (QR Code) at the attraction's redemption point to be scanned by staff.

| How to Collect HSR Tickets:

  • Ticket Types: One-way tickets will receive 1 set of Booking Reference Number; round-trip tickets will receive 2 sets (Outbound/Inbound).
  • Please use your HSR Booking Reference and the ID/Passport Number used during booking to collect tickets at HSR Ticket Windows, Automated Ticket Machines, Convenience Stores (a NT$10 handling fee applies per ticket), or via the HSR T-EX App.

※Note 1: For details on Senior/Disability ticket collection and mobile app features, please refer to the T-EX App Collection Guide. Travelers using concession tickets must present valid ID for verification during collection and boarding.
※Note 2: Tickets collected via the T-EX App must be modified or refunded at an HSR Ticket Window.

｜ Park Information

  • Address: No. 886, Gugong Blvd., Taibao City, Chiayi County
  • Phone: 05-3621690 (Available during business hours)
  • Operating Hours (Subject to on-site announcements):
    • Weekdays: 10:00 AM - 05:00 PM
    • Holidays: 09:00 AM - 05:00 PM
  • Latest news: https://www.facebook.com/Holoparkchiayi

｜ Admission Instructions

  • Redemption Method: Please present your Unlimited Combo e-voucher (QR Code) at the entrance for verification. You will receive a hand stamp for admission, allowing unlimited access to the experiences.

 

▲ Park Entrance (Magic Forest Map ③)

| HSR Ticket Changes

  • Tickets Not Yet Collected: HSR departure time and date cannot be changed online. If you need to make changes, please cancel the original order and rebook.
  • Tickets Already Collected (including T-EX): Once collected, changes or cancellations cannot be processed through this platform. You must bring your physical ticket to an HSR station ticket window at least 30 minutes before departure to process changes or refunds. Each ticket is limited to one change for another train on the same day.
  • If a refund is processed, the amount will be returned in cash after deducting a handling fee. Please monitor your departure time and collect your tickets early. Refunds will not be accepted if you miss your scheduled train due to late ticket collection.

| HSR Ticket Cancellation & Refunds

  • Cancellations must include the refund of the discounted HSR ticket; it cannot be kept separately. If the discounted HSR ticket is used alone in violation of the project regulations, THSRC reserves the right to charge the fare difference.
  • Tickets Not Yet Collected:
    • a. Cancellations made 30 minutes or more "before" the scheduled departure: 0% HSR ticket handling fee.
    • b. Cancellations made "within" 30 minutes of the scheduled departure: 100% HSR ticket handling fee (no refund).
  • Tickets Already Collected (including T-EX):
    • a. Refunds must be processed at an HSR ticket window or the original convenience store at least 30 minutes before departure. The refund will be given in cash after deducting the handling fee.
    • b. Obtain a refund certificate and provide it to our platform's customer service to complete the trip cancellation process.
  • Typhoon Refund Policy:
    • a. From the date a sea typhoon warning is issued until it is lifted, travelers may process refunds at any HSR ticket window within 1 year of the travel date. Once staff confirm the ticket is unused, a full refund will be issued with no handling fee.
    • b. If processing a refund at a convenience store 30 minutes before departure, the "HSR refund fee" is waived, but the "convenience store service fee" will still apply according to the operator's rules.
    • c. Original booking or collection handling fees are non-refundable.

※Note 1: HSR tickets and attraction itineraries must be modified or canceled together. No refunds will be given for used tickets or those not canceled before departure. Partial cancellations (e.g., refunding for only 1 person in a group of 2) are not permitted.
※Note 2: Changes to "Discounted Specified Trains" are limited to other applicable specified trains or seats on the same day. Changing the date, section, car class, passenger identity, or to non-applicable trains will void the discount. For changes or refunds, please follow the ticket status procedures above.
※Note 3: Discounted tickets are valid only for the specified date and train. Boarding other trains without an official modification will void the discount. If caught without voluntarily paying the difference, you must pay the full fare plus a 50% penalty on the fare difference.

| Attraction Change & Cancellation Policy:

  • Attraction usage dates cannot be changed online. To make changes, please cancel the original order and rebook. Refund standards vary by attraction; customer service will assist according to the rules.
  • Attraction tickets must be canceled along with HSR tickets and cannot be kept separately. If HSR tickets are already collected, process the refund at the station or original collection channel 30 minutes before departure. After obtaining the refund certificate, apply for a refund in [Member Center] → [My Orders] → [Apply for Refund].

| Customer Service Info

  • Email: service@fontrip.com.tw
  • Phone: 03-5910052
  • Hours: Mon-Fri (excluding national holidays), 09:00–12:00, 13:00–17:00

｜Product Redemption

  • No refunds or returns will be accepted once any item or gift in the package has been redeemed or used.
  • Please pay attention to the operating hours of the redemption locations. If redemption is unavailable during a specific time, please visit during other regular hours within the validity period.
  • In the event of force majeure (e.g., typhoons, earthquakes, heavy rain), the organizer may postpone or cancel the activity for public safety. Announcements will be made in advance. The organizer reserves the right to modify or change activity details.
  • HSR Ticket Add-on: The HSR ticket is an independent add-on item. You can select your train departure date during purchase. The HSR travel date can be different from the attraction visit date.
  • This product requires booking for a specific date. Reservations and payments must be completed at least 1 day before the scheduled session. [Example] To book for Dec 31st, payment must be completed by 11:59 PM on Dec 30th.

｜Experience Restrictions

  • Forest High-Rope Adventure

    • Height limit: 120cm to 185cm.
    • Weight limit: 40kg to 100kg.
    • Attire: Enclosed shoes required (sneakers, athletic shoes).

  • Extreme Swing

    • Height limit: 120cm to 185cm.
    • Weight limit: Individual rider must be over 25kg. For tandem rides, the weight difference between the two riders must not exceed 30kg, and their combined weight must not exceed 180kg.
豐趣科技股份有限公司_高鐵國旅聯票
Support Hotline：03-5910052

You can add a THSR ticket when purchasing attraction tickets

Closest Available Date:
4.5
NT$ 847
29% off
NT$ 599