[THSRCombo Weekday Offer] Zoo & Maokong Fun pass – One-Stop Maokong Gondola Ticket x Taipei Zoo Admission x Zoo Visitor Shuttle Train (Add-on one-way THSR tickets only) - THSR Joint Ticket

Products included Description Instructions for use Notice Limitations

[THSRCombo Weekday Offer] Zoo & Maokong Fun pass – One-Stop Maokong Gondola Ticket x Taipei Zoo Admission x Zoo Visitor Shuttle Train (Add-on one-way THSR tickets only)

ST1412576333

  • Copied!

This ticket grants you easy access to Taipei Zoo, where you can admire a wonderful variety of rare animals. It also includes a one-way zoo shuttle ticket, saving you time and making it easy to explore every corner of the park, so you can conserve your energy for getting close to the animals. Afterward, ride the Maokong Gondola for a stunning view of the entire zoo and the beautiful Taipei Basin from above. As the gondola rises, the view expands, allowing you to experience the shift from the city's energy to the peace of nature.

  • Reservation

  • Multiple Items

  • E-Voucher

  • Valid dates

    Please complete all uses within [N] days after the first use: 1

  • Payment Method

    Credit Card / Easy Wallet(Kindly remind that $180 off-line handing fee will be charged if request a refund 60 days after payment！)

  • Copied!

  1. *Taipei Zoo Admission Full Ticket x 1
  2. Taipei Zoo - Shuttle Train Ticket x 1
  3. Maokong Gondola Single-Journey Tickets x 1

【THSR (Taiwan High Speed Rail) Combo Weekday Offer】Zoo and Gondola Fun Pass─
Maokong Gondola One-Station Ticket x Taipei Zoo Admission x Zoo Visitor Train

 

This package includes a weekday THSR (Taiwan High Speed Rail) fare discount, paired with a "Maokong Gondola one-station ticket + Taipei Zoo admission + park visitor train ride voucher."
This pass seamlessly combines intercity transportation with in-park transfers. After arriving at THSR (Taiwan High Speed Rail) Taipei Station or Nangang Station, simply transfer to the MRT to reach Muzha quickly.
You can first take the gondola for a high-altitude stroll through the air to enjoy the mountain scenery, then head straight to the zoo, where you can ride the adorable visitor train through the various themed exhibit areas and observe precious wildlife from around the world up close;
Avoid the crowds of the weekend, stroll at your leisure along green walking trails, and enjoy a refined eco-journey of the highest quality.

Book now to begin a carefree weekday getaway with no driving and no hassle. One ticket covers the gondola, the zoo, and the park train for a complete experience!

 

| Taipei Zoo in Muzha, the Largest Zoo in Taiwan

Taipei Zoo is one of the top ten urban zoos in the world, and can be reached by taking the MRT Muzha Line to Taipei Zoo Station. With more than four hundred species of animals, it is the largest zoo in Southeast Asia.

The exhibit areas in the park include the Formosan Animal Area, Children's Zoo, Insectarium, Education Center, Koala House, Giant Panda House (Shin Kong Special Exhibition Hall), Asian Tropical Rainforest Area, Desert Animal Area, Australian Animal Area, African Animal Area, Bird Park, Amphibian and Reptile House, Temperate Animal Area, Penguin House, and more. Animals rarely seen in everyday life can all be viewed in person here. Through detailed professional commentary, you can gain a deeper understanding of the animals' habitats and behaviors, making the visit meaningful for education, conservation research, and leisure entertainment.

The zoo grounds are like a diverse museum, a teaching museum that showcases the diversity of life and serves as a base for wildlife conservation, offering the public a rich and enlightening premier recreational destination.

(Some information sourced from: Taipei Travel Net)

| Maokong Gondola: Distant Views of Taipei 101 and 360-Degree Vistas of the Taipei Skyline

The Maokong Gondola is the first gondola system in Taipei City. It uses an automatic circulating system manufactured by the French company POMA, with a total length of 4.03 kilometers and a one-way trip of about 30 minutes. Four stations along the route, "Taipei Zoo Station," "Taipei Zoo South Station," "Zhinan Temple Station," and "Maokong Station," allow passengers to board and alight.

The three most beautiful moments for riding the gondola are the misty clouds after rain, the sunset glow at dusk, and the brilliant night views. As you ride along the rolling mountain terrain, you can look out over passing MRT trains, the riverside park along Jingmei River, and the Giraffe Incinerator. At Angle Station 2, the gondola makes a large turn, opening up a wide view where you can look down on the stream of highway traffic. After passing Zhinan Temple Station, you enter a steep V-shaped descent and climb, the highlight of the gondola journey, a sensation that will leave a deep impression on you.

Please note: The "single-trip ticket" is limited to one round trip between "Taipei Zoo Station" and "Taipei Zoo South Station." Travel beyond these two stations will not allow you to tap out at the gate.

| Zoo Visitor Train (One-Way Ride)

Word has it that giraffes, tigers, and zebras are roaming around the park, and the children who see them cheer with delight!

The visitor train is decorated with animal-stripe patterns on its exterior, loved by children and adults alike, and is one of the must-do activities for many visitors to the zoo.

The train terminal is located next to the Koala House in the park. Visitors entering from the Maokong Gondola Taipei Zoo South Station can also board the visitor train at the Bird Park Station next to the Bird Park.

Tired from walking around the park, or visiting with a stroller or luggage? The "Zoo Visitor Train" is definitely the most time-saving and effortless choice! Get around the park with ease and enjoy the zoo at a leisurely pace.

The style and layout of each train vary. The zoo recommends folding up your stroller before boarding so that children can ride more comfortably.The last car of every visitor train is equipped with a wheelchair-accessible compartment. If you need this service, please let a staff member know, and zoo staff will assist you in boarding.

| [THSR (Taiwan High Speed Rail) Combo Ticket] Add-on Tickets

Booking Instructions

  • Please first select an attraction product and add on a THSR (Taiwan High Speed Rail) ticket to enjoy the THSR (Taiwan High Speed Rail) combo ticket discount. The actual discount depends on the train you select.
  • The booking window for tickets is subject to the announcements of Taiwan High Speed Rail Corporation. Under current rules, tickets can be reserved from 29 days before the travel date (inclusive) up to 60 minutes before the scheduled departure. Every Friday and Saturday, you may reserve tickets up to the Sunday four weeks ahead (booking opens earlier for certain holidays; please refer tothe THSR (Taiwan High Speed Rail) corporate website for information）。
  • If you need to cancel your trip, the attraction itinerary and the THSR (Taiwan High Speed Rail) ticket must be canceled together. Canceling either item individually is not permitted.

Ticket Types and Offers

  • Adult ticket: When you purchase a designated attraction product, you can enjoy discounted fares on reserved seats in THSR (Taiwan High Speed Rail) Standard Class and Business Class cars. The actual discount depends on the train you select.
  • Concession ticket: Senior citizens, passengers with disabilities (and their eligible companions), and children enjoy a 50% discount off the full fare. Ticket types and eligible car classes for add-on purchase are subject to the relevant regulations of Taiwan High Speed Rail Corporation. Concession tickets (child/senior/disability) can be purchased separately without an attraction product.

Restrictions

  • Trains, time slots, and seats: Subject to what is displayed in this platform's system. Seats are assigned automatically by the system; seat selection is not available, and adjacent seats are not guaranteed.
  • Route restrictions: One of the origin or destination stations must be a station in the region of the itinerary. Business Class tickets are not available for the Nangang–Taipei, Nangang–Banqiao, and Taipei–Banqiao segments.

Note: Please read the "Public Statement on Personal Data Protection for the THSR (Taiwan High Speed Rail) Combo Ticket Program" carefully. By completing your THSR (Taiwan High Speed Rail) combo ticket order, you acknowledge that you have read and agree to the statement.

1. This is an e-ticket (QR code). No paper ticket will be mailed.
2. After payment is completed, please check your inbox for the [Payment Successful Notification Email] and use the QR code included in the email to redeem / scan; or go to the [Member Center] → [My Orders] → [Paid] tab → click [View] to find the QR code and redeem / scan it.
3. Present your e-voucher (QR code) at the attraction's redemption counter, and it will be redeemed / scanned by staff before use. 

| How to collect THSR (Taiwan High Speed Rail) tickets:

  • Ticket type: One-way tickets will receive 1 set ofvoucher number (reservation code); round-trip tickets will receive 2 sets of voucher numbers (outbound/return).
  • Please present yourTHSR (Taiwan High Speed Rail) reservation codeand theticket collector's national ID numberused when making the reservation, and collect your ticket ata THSR (Taiwan High Speed Rail) station ticket counter, a ticket vending machine, or a convenience store(a handling fee of NT$10 per ticket applies, or NT$20 for a round-trip ticket) or viathe THSR (Taiwan High Speed Rail) T-EX mobile ticketing app。

※Note 1: For details on the collection rules for senior/priority tickets, the ticket-splitting feature, and other mobile ticket collection information and notices, please refer to the "Ticket Collection Instructions" in the T-EX App.Ticket Collection InstructionsPassengers who purchase discounted tickets must have a valid ID ready for inspection when purchasing, collecting, and boarding.
※Note 2: For tickets under this package collected via the T-EX App, any changes or requests to cancel for a refund must be handled at a THSR (Taiwan High Speed Rail) station ticket counter. 

| Taipei Zoo

How to Enter Taipei Zoo:Taipei Zoo has two entrances: the Zoo Main Gate and the Zoo South Station Entrance.

➥ Zoo Main Gate: Please go to Gate 7, 8, or 9 (depending on which gates are open on the day) and scan your QR code e-ticket at the automatic ticket gate to enter.

  

▲Please align your QR code e-ticket with the red frame

➥ Zoo South Station Entrance: Please go to the Zoo South Station Entrance and scan your QR code e-ticket at the automatic ticket gate to enter.

※ The Zoo South Station only offers a shuttle train for visitors to the Bird Park Station, with no walking route available. If you have not purchased a train ticket, you may pay NT$5 per person in cash on site.

▲Please align your QR code e-ticket with the red frame

| Maokong Gondola Single-Ride Ticket – Entry Instructions

  • Please bring your QR code to Zoo Station or Zoo South Station and exchange it at the automatic ticket exchange machine before boarding 
  • The single-ride ticket is valid for one ride only between Zoo South Station and Zoo Station. ※ Valid only on the day of activation. Each ride is limited to one person.
  • Before you depart, please visit the "Maokong Gondola official website" to check operating information.

▲Zoo Station

▲ Zoo South Station

 

| Zoo Shuttle (One-Way)

｜Taipei Zoo has two entrances: the Zoo Main Gate and the Zoo South Station Entrance.

➥ Zoo Main Gate:To ride the Visitor Train, please go to the Main Terminal or Bird Park Station and show your voucher to the staff to redeem your ride.

➥ Zoo South Station Entrance:When scanning the QR code at Zoo South Station, please tap [Continue to Redeem] to finish redeeming your Visitor Train ticket, and you may then enter.

➥ Because Zoo South Station is served only by the Visitor Train shuttle to Bird Park Station and has no walking route, entry through Zoo South Station requires one zoo admission ticket plus one Visitor Train ticket per person. If you have not purchased a train ticket, you may pay NT$5 per person in cash on site.

| Boarding Station

▲Train Main Terminal

▲Bird ParkStation

▲Zoo SouthStation

| THSR (Taiwan High Speed Rail) Ticket Changes

  • Tickets not yet collected: The THSR (Taiwan High Speed Rail) travel time and date cannot be changed online. If you need to make a change, please cancel the original order first and then rebook.
  • Tickets already collected (including T-EX ticket collection): Once the ticket has been collected, changes or cancellations cannot be processed on this platform. Please, no later than the specified travel date, bring your ticket to a THSR (Taiwan High Speed Rail) station ticket window at least 30 minutes before departure to change or cancel for a refund. Each ticket is limited to one change, and only to a train on the same day.
  • If you cancel for a refund, the ticket fare will be refunded in cash after the handling fee is deducted. Please keep your travel time in mind and collect your ticket in advance. If you are unable to collect your ticket in time and miss the booked train, no refund will be granted.

| THSR (Taiwan High Speed Rail) Ticket Cancellation and Refunds

  • When a trip is cancelled, the THSR (Taiwan High Speed Rail) discounted ticket must also be cancelled for a refund and may not be kept separately. If a discounted ticket is used on its own in violation of the package rules, THSR (Taiwan High Speed Rail) reserves the right to recover the discount difference retroactively.
  • Tickets not yet collected:
    • a. If you cancel the selected THSR (Taiwan High Speed Rail) train more than 30 minutes "before" the departure time on the day of travel, a handling fee of 0 % of the THSR (Taiwan High Speed Rail) fare will be charged.
    • b. If you cancel the selected THSR (Taiwan High Speed Rail) train within 30 minutes of the departure time on the day of travel, a handling fee of 100 % of the THSR (Taiwan High Speed Rail) fare will be charged.
  • Tickets already collected (including T-EX ticket collection):
    • a. Please bring your ticket to a THSR (Taiwan High Speed Rail) station ticket counter, or to the convenience store where you originally picked up the ticket, at least 30 minutes before departure to cancel for a refund. All refunds are issued in cash after the handling fee is deducted.
    • b. Obtain the refund certificate and provide it to our platform's customer service staff so they can process the cancellation of your itinerary.
  • Typhoon-related refund policy:
    • a. From the date a sea typhoon warning is issued until the date it is lifted, passengers may cancel for a refund at any station ticket counter within 1 year of the travel date. After station staff confirm that the ticket has not been used, the actual fare paid will be refunded with no handling fee.
    • b. If you wish to cancel for a refund at a convenience store at least 30 minutes before the originally scheduled departure time, the "THSR cancellation handling fee" will be waived, but the "convenience store service fee" will still be charged according to each operator's regulations.
    • c. The handling fee paid when the ticket was originally purchased or picked up is non-refundable.

※ Note 1: THSR tickets and attraction itineraries must be changed or cancelled for a refund at the same time. If either ticket has already been used, or has not been cancelled by the departure time, no refund will be given, and partial cancellations are not allowed (for example, cancelling for only one of two travelers).
※ Note 2: Tickets purchased for designated discounted trains may be changed only once, to another eligible designated train or seat on the same day. Changes to the date, route segment, car class, or passenger status, or changes that do not meet the "eligible designated train" requirements, are not eligible for the original discount. If you need to change or cancel for a refund, please follow the ticket status rules above.
※ Note 3: Tickets purchased for designated discounted trains are valid only for the date and train specified on the ticket. Passengers who switch to another train on their own with a designated discounted ticket are not entitled to the original discount. If found without having voluntarily paid the difference, they must pay the full fare, plus a penalty of 50% of the fare difference for the segment traveled.

| Attraction Changes and Cancellations:

  • The date of use for attractions cannot be changed online. If you need to change it, please cancel the original order first and then make a new booking. Refund standards for each attraction itinerary are based on its own refund policy, and customer service will assist you in accordance with the applicable rules.
  • Attraction tickets must be cancelled together with the THSR ticket and cannot be kept separately. If the THSR ticket has already been picked up, please go to a THSR station or the original pickup location at least 30 minutes before departure to cancel for a refund and obtain a certificate. Then submit your request at [Member Center] → [My Orders] → [Request a Refund].

| Customer Service Information

  • Customer service email: service@fontrip.com.tw
  • Customer service hotline: 03-5910052
  • Service hours: Monday to Friday (excluding national holidays), 09:00–12:00, 13:00–17:00

| Taipei Zoo

Opening hours:

  • Park walkways: 9:00 - 17:00 (last admission at 16:00)
  • Animal exhibits: 9:00 - 16:30

※Taipei Zoo is closed to the public on Lunar New Year's Eve and during the last ten days of June. Please check before you visit (closed for 10 days starting 2020/6/15).

Visitor Guidelines

  • Smoking is prohibited throughout the park (effective July 11, 2009; violators may be fined up to NT$10,000).
  • Pets and inflatable balloons are not allowed in the park.
  • Bicycles, toddler tricycles, skateboards, and inline skates are not allowed in the park.
  • Do not climb over railings into animal exhibit areas.
  • Do not enter staff work areas or the visitor train lanes.
  • Do not feed the animals.
  • Eating and drinking are prohibited in all indoor exhibit halls.
  • Do not feed animals without authorization, harm animal welfare, or interfere with animal conservation.
  • Do not engage in any behavior that affects other visitors' enjoyment or the overall quality of the park experience.

※Taipei Zoo is an environment that blends with natural scenery and is also home to many wild animals and insects. We recommend wearing breathable clothing such as long sleeves and long pants!
※We recommend wearing lightweight, comfortable walking shoes. To protect against sun exposure and mosquito bites, please bring your own insect repellent.
※Flash photography is prohibited in indoor exhibit halls such as the Giant Panda House (Shin Kong Special Exhibition Hall), the Koala House, the Amphibian and Reptile House, and the Conservation Corridor.

| Maokong Gondola Single-Ride Ticket

  • Note: The [Maokong Gondola Single-Ride Ticket] is valid for one person on one single-direction ride between the two stations, Taipei Zoo South Station and Taipei Zoo Station. If you exceed the permitted number of rides or travel beyond these stations, you will not be able to exit the station and will need to purchase a new ticket.

| Zoo Shuttle (Single Trip)

  • Single-trip shuttle service only: Zoo South Station ↹ Bird Park Station, and Bird Park Station ↹ Terminal Station. There is no direct shuttle between Terminal Station and Zoo South Station; please get off at Bird Park Station and transfer (no need to exit the station). If you exit the station and wish to ride again, you will need to purchase another ticket (on-site, you may pay with EasyCard, iPASS, icash, or coins).
  • Visitors who qualify for free admission must proactively present valid ID at entry. Those who do not carry ID, or who fail to present it before payment, will not be eligible for the discount!
  • Tickets cannot be used to cancel for a refund once you have entered the park and boarded. Please present your ticket to station staff to be collected before boarding.
  • Tickets that are lost, damaged, burned, torn, or otherwise unreadable cannot be reissued or exchanged.
  • Please refer to the official website for shuttle schedules.
  • Free train fare eligibility for visitors:
    -Children under 6 years old.
    -Holders of disability certification documents, plus 1 essential companion.

| Redeem Your Items

  • Zoo/Theme Park, Maokong Gondola: Products must be used in full on the day of the reservation.
  • After tickets are exchanged for the Maokong Gondola, they must be used on the same day.
  • Once any item or gift in the pass has been redeemed or scanned for use, returns and refunds will not be accepted.
  • Please be sure to check the business hours of the redemption location. If you are unable to redeem during those hours, please redeem during other regular business hours within the validity period.
  • In the event of force majeure (including but not limited to natural disasters such as typhoons, earthquakes, and heavy rain), the organizer may postpone or cancel the event for the safety of the public, with advance announcement and notification. For any matters not covered here, the organizer reserves the right to modify, terminate, or change the details of the event.
  • THSR (Taiwan High Speed Rail) Ticket Add-On Offer: THSR (Taiwan High Speed Rail) tickets are a separate add-on item, and you may choose your travel date yourself when purchasing the add-on THSR (Taiwan High Speed Rail) ticket. The travel date of the THSR (Taiwan High Speed Rail) ticket may differ from the date on which you use this attraction pass.

| Taipei Zoo

  • Taipei Zoo:https://www.zoo.gov.taipei/
  • Eligibility for the domestic discounted ticket is as follows:
    ◎Children aged 6-11 (all nationalities)
    ◎Enrolled students presenting a student ID or ISIC International Student Identity Card within its validity period (excluding short-term programs such as community colleges, language centers, or credit courses)
    ◎Members of civil defense, auxiliary police, auxiliary traffic police, auxiliary fire brigades, neighborhood watch groups, mountain auxiliary police, and disaster prevention and rescue organizations and volunteer groups who hold a Volunteer Service Honor Card (half price)
    ◎Others designated by the zoo as eligible for discounts; please see the on-site announcement for details

＊All visitors who meet the discount conditions must proactively present valid ID upon entry. Those who do not have it with them will not be eligible for the discount! 

| Maokong Gondola

  • Operating Hours
    • Weekdays: 09:00 ~ 21:00
    • Weekends and holidays: 09:00 ~ 22:00 (Closed on Mondays and Lunar New Year's Eve for maintenance; open as usual on national holidays)
  • When any of the following conditions occur in the system, operations will be temporarily suspended, and passenger service will resume once operating conditions allow.
    • Operations will be suspended when the instantaneous wind speed reaches 16 meters per second (approximately Beaufort scale 7) and lasts for more than 3 seconds, or when the instantaneous wind speed reaches 18 meters per second (approximately Beaufort scale 8) or higher.
    • Operations will be suspended when lightning strikes occur in the area of the operating route. If no further lightning strikes occur for 30 minutes, the system will resume operation.
    • Operations will be suspended when an earthquake of intensity 4 or above occurs.
    • When a land typhoon warning is issued (with warning areas including the Taipei area), the system will suspend operations depending on wind and rain conditions, or after the Taipei City Government announces the suspension of work or classes. Please check the official website for operating status before you go.

※ In the event of special holidays, large-scale events, seasonal weather, or other special circumstances, Maokong Gondola may flexibly adjust its operating hours. Before departure, be sure to visit the Maokong Gondola website for the latest information.

  • Gondola Riding Notes:
    • Before boarding the gondola, please assess your own physical condition. Persons with cardiovascular disease, high blood pressure, or a fear of heights, or who are feeling unwell, should not ride the gondola.
    • Please queue and board as directed by staff, and do not enter or exit the cabin at will. Upon arrival, please exit in an orderly manner and do not linger in the platform area after getting off.
    • Maximum cabin capacity: a standard cabin generally holds 8 passengers, with a total weight not exceeding 640 kg; a Crystal Cabin (Cat Eye) generally holds 5 passengers, with a total weight not exceeding 400 kg. Please sit evenly on both sides of the cabin.
    • When the gondola reaches the terminal station (Zoo Station or Maokong Station), all passengers must exit the cabin and leave the station. To continue riding, please purchase a new ticket.
    • Please give way to elderly passengers and those with limited mobility.
    • The gondola moves slowly through the platform. Please do not interfere with the gondola's operation when boarding or exiting.
    • While the gondola is moving, please do not stand, jump, or rock the cabin.
    • Seniors, young children, and passengers who need assistance must be accompanied and escorted by a companion.
    • Strollers, wheelchairs, electric mobility scooters, and similar devices must not exceed 140 cm in length, 70 cm in width, and 170 cm in height, and must be able to be held stationary and secured in the cabin to avoid danger if the cabin sways.
    • Passengers using strollers, wheelchairs, or electric mobility scooters should follow station staff's guidance when entering and exiting the cabin.
    • When lightning strikes occur in the operating route area, the gondola will suspend operations. Please cooperate with staff for evacuation.
    • When passengers with limited mobility or wheelchair users are boarding, the system will lower its speed or briefly stop as appropriate to help them enter and exit the cabin. Please do not be alarmed.
    • Smoking, eating, and drinking (except plain water or mineral water), chewing gum or betel nut, and throwing objects out of the cabin are prohibited inside the gondola cabin.
    • Please do not lean against the cabin doors or obstruct their opening and closing.
    • Passengers who engage in any conduct within the gondola system that violates laws, public order, or good morals will be dealt with in accordance with applicable laws and regulations.
    • For other important notes, please refer to the passenger notices posted at the station.
  • Refund policy (see the chart below for details):

豐趣科技股份有限公司_高鐵國旅聯票
Support Hotline：03-5910052

You can add a THSR ticket when purchasing attraction tickets

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