THSR Joint Ticket

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[15% Off HSR Combo] Maokong Gondola 1-Day Pass

ST7866567422

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The Maokong Gondola is one of the most beloved attractions for tourists visiting Taiwan. With pleasant scenery along the way, passengers can overlook Taipei 101 and enjoy a 360-degree panoramic view of the Taipei skyline, soaking in the misty atmosphere of the mountains. If you ride the "Eyes of Maokong Gondola" crystal cabin with its glass-bottom floor, you can even look down at the lush greenery beneath your feet and experience the thrill of soaring high in the sky!

  • Online Voucher

  • E-Voucher

  • Payment Method

    Credit Card / Easy Wallet(Kindly remind that $180 off-line handing fee will be charged if request a refund 60 days after payment！)

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Buy the Maokong Gondola 1-Day Pass and enjoy a 15% discount on HSR tickets!
Effortlessly enjoy Taipei's high-altitude scenery!

 

This package includes HSR fare discounts bundled with the "Maokong Gondola 1-Day Pass."
It perfectly integrates high-altitude views with the ultimate convenience of unlimited rides.
It also covers the excellent view overlooking Taipei 101, the hidden sanctuary of Zhinan Temple for blessings, and the relaxing time visiting popular tea houses in Maokong.
You no longer need to queue separately to buy tickets. Just use your mobile e-voucher to quickly exchange for tickets and ride.
With this combo, you can complete your long-distance transfer at a discounted price!

Book now to start a skip-the-line, stress-free vacation mode and deeply experience the cloud-level charm of this urban oasis!

| Maokong Gondola: Overlook Taipei 101 and Enjoy a 360-degree View of Taipei's Skyline

The Maokong Gondola is the first gondola system in Taipei City. It uses an automatic circulating system produced by the French company POMA. With a total length of 4.03 kilometers, a one-way trip takes about 30 minutes. There are four stations along the line for passengers to get on and off: "Taipei Zoo Station", "Taipei Zoo South Station", "Zhinan Temple Station", and "Maokong Station".

The three most beautiful moments to ride the gondola are amidst the clouds and mist after the rain, during the sunset glow at dusk, and enjoying the brilliant night view. As you ride the gondola following the undulating terrain, you can overlook the moving MRT trains, the riverside park along the Jingmei River, and the Giraffe Incinerator. Approaching Angle Station 2, there is a sharp turn that widely opens up your field of vision, allowing you to look down at the traffic on the highway. After passing Zhinan Temple Station, you enter a steep V-shaped descent, which is the climax of the gondola journey—an experience you will remember deeply.

| [HSR Combo] Add-on Tickets

Booking Instructions

  • Please select an attraction product first, and then add on your HSR tickets to enjoy an exclusive 15% discount on Standard and Business Class reserved seats.
  • The booking window for tickets is subject to THSRC announcements. Currently, tickets can be booked from 29 days before the travel date up to 60 minutes before departure. Every Friday and Saturday, tickets can be booked up to four weeks later until Sunday (booking opens earlier for specific holidays; please refer to the THSRC Corporate Website).
  • If a passenger needs to cancel their trip, the attraction product and HSR tickets must be canceled together; neither item can be canceled separately.

Ticket Types & Discounts

  • Adult Tickets: Purchase specified attraction products to enjoy a 15% discount on the full fare of HSR Standard and Business Class reserved seats.
  • Concession Tickets: Those eligible for Senior, Disability, or Child status enjoy a 50% discount on the full fare. Ticket types and available classes are handled according to THSRC regulations. Concession tickets can be purchased separately without needing to bundle with attraction products.

Restrictions

  • Train, Time, and Seats: Subject to the platform system's display. Seats are automatically assigned by the system; seat selection is not provided, and adjacent seating is not guaranteed.
  • Section Restrictions: Either the departure or arrival station must be in the region of the itinerary. Business Class tickets are not available for the Nangang-Taipei, Nangang-Banqiao, and Taipei-Banqiao sections.

※Note: Please read the "HSR Combo Project Personal Data Protection Act Public Statement" carefully. By completing your HSR Combo order, you acknowledge that you have read and agree to this statement.

  1. This is an e-ticket (QR Code). No physical tickets will be mailed.
  2. After payment is complete, please check your email for the [Payment Success Notification] and use the attached QR Code for verification; or go to the website's [Member Center] → [My Orders] → [Paid] tab → click [View] to access the attached QR Code for verification.
  3. Present your e-voucher (QR Code) at the redemption point for staff verification or scan it at the kiosk.

| How to Collect HSR Tickets:

  • Ticket Types: One-way tickets will receive 1 set of Booking Reference Number; round-trip tickets will receive 2 sets (Outbound/Inbound).
  • Please use your HSR Booking Reference and the ID/Passport Number used during booking to collect tickets at HSR Ticket Windows, Automated Ticket Machines, Convenience Stores (a NT$10 handling fee applies per ticket, NT$20 for round-trip), or via the HSR T-EX App.

※Note 1: For details on Senior/Disability ticket collection and mobile app features, please refer to the T-EX App Collection Guide. Travelers using concession tickets must present valid ID for verification during collection and boarding.
※Note 2: Tickets collected via the T-EX App must be modified or refunded at an HSR Ticket Window.

| Maokong Gondola - Entry Instructions

  • Please scan your QR Code at the automated ticketing machine to exchange for a physical ticket before entering. (Ticketing machine locations: Taipei Zoo Station, Taipei Zoo South Station, Maokong Station)
  • The 1-Day Pass allows unlimited rides during operating hours on the day of activation. ※ Valid only on the day of activation. Each pass is limited to one person per ride.
  • Before departure, please visit the "Maokong Gondola Official Website" to check operating information.

▲ Taipei Zoo Station

▲ Taipei Zoo South Station

▲ Maokong Station

| HSR Ticket Changes

  • Tickets Not Yet Collected: HSR departure time and date cannot be changed online. If you need to make changes, please cancel the original order and rebook.
  • Tickets Already Collected (including T-EX): Once collected, changes or cancellations cannot be processed through this platform. You must bring your physical ticket to an HSR station ticket window at least 30 minutes before departure to process changes or refunds. Each ticket is limited to one change for another train on the same day.
  • If a refund is processed, the amount will be returned in cash after deducting a handling fee. Please monitor your departure time and collect your tickets early. Refunds will not be accepted if you miss your scheduled train due to late ticket collection.

| HSR Ticket Cancellation & Refunds

  • Cancellations must include the refund of the discounted HSR ticket; it cannot be kept separately. If the discounted HSR ticket is used alone in violation of the project regulations, THSRC reserves the right to charge the fare difference.
  • Tickets Not Yet Collected:
    • a. Cancellations made 30 minutes or more "before" the scheduled departure: 0% HSR ticket handling fee.
    • b. Cancellations made "within" 30 minutes of the scheduled departure: 100% HSR ticket handling fee (no refund).
  • Tickets Already Collected (including T-EX):
    • a. Refunds must be processed at an HSR ticket window or the original convenience store at least 30 minutes before departure. The refund will be given in cash after deducting the handling fee.
    • b. Obtain a refund certificate and provide it to our platform's customer service to complete the trip cancellation process.
  • Typhoon Refund Policy:
    • a. From the date a sea typhoon warning is issued until it is lifted, travelers may process refunds at any HSR ticket window within 1 year of the travel date. Once staff confirm the ticket is unused, a full refund will be issued with no handling fee.
    • b. If processing a refund at a convenience store 30 minutes before departure, the "HSR refund fee" is waived, but the "convenience store service fee" will still apply according to the operator's rules.
    • c. Original booking or collection handling fees are non-refundable.

※Note 1: HSR tickets and attraction itineraries must be modified or canceled together. No refunds will be given for used tickets or those not canceled before departure. Partial cancellations (e.g., refunding for only 1 person in a group of 2) are not permitted.
※Note 2: Changes to "Discounted Specified Trains" are limited to other applicable specified trains or seats on the same day. Changing the date, section, car class, passenger identity, or to non-applicable trains will void the discount. For changes or refunds, please follow the ticket status procedures above.
※Note 3: Discounted tickets are valid only for the specified date and train. Boarding other trains without an official modification will void the discount. If caught without voluntarily paying the difference, you must pay the full fare plus a 50% penalty on the fare difference.

| Attraction Change & Cancellation Policy:

  • Attraction usage dates cannot be changed online. To make changes, please cancel the original order and rebook. Refund standards vary by attraction; customer service will assist according to the rules.
  • Attraction tickets must be canceled along with HSR tickets and cannot be kept separately. If HSR tickets are already collected, process the refund at the station or original collection channel 30 minutes before departure. After obtaining the refund certificate, apply for a refund in [Member Center] → [My Orders] → [Apply for Refund].

| Customer Service Info

  • Email: service@fontrip.com.tw
  • Phone: 03-5910052
  • Hours: Mon-Fri (excluding national holidays), 09:00–12:00, 13:00–17:00

  • No refunds or returns will be accepted once any item or gift in the package has been redeemed or used.
  • Please check the operating hours of the redemption store. If redemption is unavailable during a specific time, please visit during other regular hours within the validity period.
  • Each ticket is valid for one person only. Each e-ticket can be used only once and cannot be reused after entry verification.
  • In the event of force majeure (including but not limited to typhoons, earthquakes, heavy rain, etc.), the organizer may postpone or cancel the activity for public safety. Announcements will be made in advance. The organizer reserves the right to modify, terminate, or change activity details.

| Attraction Validity Period

1. For Outbound One-way Tickets Only
    Attraction Validity: HSR Outbound Date (D) to the 3rd day after (D+3)

Your HSR Outbound Date Attraction Validity Period
2025/11/27 2025/11/27 00:00 ~ 2025/11/30 23:59

2. For Inbound One-way Tickets Only
    Attraction Validity: 3rd day before HSR Inbound Date (D-3) to the Inbound Date (D)

Your HSR Inbound Date Attraction Validity Period
2025/11/29 2025/11/26 00:00 ~ 2025/11/29 23:59

3. For Round-trip Tickets
    Attraction Validity: HSR Outbound Date ~ HSR Inbound Date

Your HSR Outbound Date Your HSR Inbound Date Attraction Validity Period
2025/11/27 2025/11/29 2025/11/27 00:00 ~ 2025/11/29 23:59

Please note: The actual validity period of the attraction ticket is based on the date displayed in the system. Please double-check at the time of purchase.

| Maokong Gondola

  • Operating Hours
    • Weekdays: 09:00 ~ 21:00
    • Weekends & Holidays: 09:00 ~ 22:00 (Closed for maintenance on Mondays and Chinese New Year's Eve. Operates normally if Monday is a national holiday)
  • Operations will be temporarily suspended under the following conditions and will resume passenger service once conditions permit:
    • When wind gusts reach 16 meters/second (approx. Level 7 wind) and last for 3 seconds or more, or when gusts exceed 18 meters/second (approx. Level 8 wind), operations will be suspended.
    • When lightning strikes occur in the route area, operations will be suspended. If no lightning is detected for 30 minutes, the system will resume operations.
    • When an earthquake with a magnitude of 4 or higher occurs, operations will be suspended.
    • When a land typhoon warning is issued (including the Taipei area), operations will be suspended depending on wind and rain conditions or after the Taipei City Government announces work/class suspensions. Please check the official website before heading there.

※ For special holidays, large-scale events, seasonal weather, or other special circumstances, the Maokong Gondola will flexibly adjust operating hours. Please be sure to check the Maokong Gondola website for the latest information before departure.

  • Gondola Ride Precautions:
    • Before taking the gondola, please evaluate your physical condition. Those with cardiovascular diseases, high blood pressure, acrophobia (fear of heights), or physical discomfort should not ride.
    • Please queue and board according to the staff's instructions. Do not enter or exit cabins arbitrarily. Please exit sequentially upon arrival, and do not linger on the platform after disembarking.
    • Maximum capacity per cabin: General cabins accommodate up to 8 people as a principle, not exceeding 640 kg in total; "Eyes of Maokong Gondola" crystal cabins accommodate up to 5 people, not exceeding 400 kg. Please distribute weight evenly on both sides of the cabin.
    • Upon reaching the terminal stations (Taipei Zoo Station or Maokong Station), you must disembark and exit. To continue riding, you must purchase a new ticket.
    • Please yield to elderly passengers and those with reduced mobility.
    • The gondola moves slowly along the platform; please do not interfere with its operation when boarding or alighting.
    • Do not stand up, jump, or rock the cabin while the gondola is in motion.
    • The elderly, toddlers, and passengers requiring assistance must be accompanied by an escort.
    • When using strollers, wheelchairs, or electric mobility scooters, the dimensions must not exceed 140 cm in length, 70 cm in width, and 170 cm in height. They must be secured securely in the cabin to avoid danger when the cabin sways.
    • Passengers using strollers, wheelchairs, and electric mobility scooters must follow the staff's instructions when boarding and alighting.
    • If lightning occurs in the route area, operations will be suspended; please cooperate with the staff for evacuation.
    • When passengers with reduced mobility or wheelchairs board/alight, the system will appropriately slow down or temporarily stop to facilitate entry/exit. Please do not panic.
    • Smoking, eating/drinking (except for plain or mineral water), chewing gum, or betel nuts are prohibited inside the cabin. Do not throw any items outside.
    • Do not lean against the cabin doors or obstruct them from opening/closing.
    • Passengers who violate laws, public order, or good customs within the gondola system will be dealt with according to relevant laws or regulations.
    • For other precautions, please refer to the passenger notices at the stations.
  • "1-Stop Ticket Refund Policy" (Details in the image below):


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Support Hotline：03-5910052

[15% Off HSR Combo] Maokong Gondola 1-Day Pass

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