The THSR Joint Ticket (hereinafter referred to as "this Platform" or "we") is committed to protecting your personal data and privacy rights. We have specifically formulated this Privacy Policy (hereinafter referred to as "this Policy"), which is applicable to this Platform.
I. Privacy Policy
1. Scope of Application of the Privacy Protection Policy
The content of the Privacy Protection Policy includes how this Platform handles personally identifiable information collected when you use the website services. This Privacy Protection Policy does not apply to linked websites outside of this Platform, nor does it apply to personnel not commissioned or involved in the management by this Platform.
2. Methods of Collection, Processing, and Use of Personal Data
- When you use the services of this Platform, we will ask you to provide necessary personal data based on the nature of the service, and we will process and use it within the scope of specific purposes. Unless with your written consent, this Platform will not use personal data for other purposes.
- When you use interactive functions such as the service mailbox or questionnaire surveys, this Platform will retain the name, email address, contact information, and time of use that you provide.
- During general browsing, the server will automatically record relevant activities, including the IP address of your connected device, time of use, browser used, and records of browsing and clicking data, which serve as our reference for improving website services. This record is for internal application and will absolutely not be disclosed externally.
- To provide accurate services, we will conduct statistics and analysis of the collected questionnaire content. The statistical data or explanatory text resulting from the analysis will be used for internal research. We may, as needed, publish statistical data and explanatory text, but this will not involve data identifying specific individuals.
3. Data Protection
- The servers of this Platform are equipped with various information security equipment such as firewalls and anti-virus systems, as well as necessary security protection measures. We employ strict protection measures to safeguard the website and your personal data. Only authorized personnel can access your personal data, and all relevant processing personnel have signed confidentiality agreements. Any violation of confidentiality obligations will be subject to relevant legal penalties.
- If it is necessary to commission other entities to provide services due to business requirements, this Platform will also strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure their compliance.
4. External Links to Other Websites
The webpages of this Platform provide network links to other websites. You can click on the links provided by this Platform to enter other websites. However, the privacy protection policy of those linked websites does not apply to this Platform; you must refer to the privacy protection policy within those linked websites.
5. Policy on Sharing Personal Data with Third Parties
This Platform will never provide, exchange, rent, or sell any of your personal data to other individuals, groups, private enterprises, or public agencies, except where there is a legal basis or contractual obligation.
The exceptions in the preceding paragraph include but are not limited to:
- With your written consent.
- Explicit provisions of the law.
- To avert danger to your life, body, freedom, or property.
- Cooperation with public agencies or academic research institutions, where it is necessary for statistical or academic research based on public interest, and the data has been processed or collected by the provider so that specific individuals cannot be identified according to the disclosure method.
- When your actions on the website violate the Terms of Service or may harm or impede the rights and interests of the website and other users, or cause damage to anyone, and the website management unit determines that the disclosure of your personal data is necessary for identification, contact, or legal action.
- When it is beneficial to your rights and interests.
- When this Platform commissions vendors to assist in the collection, processing, or use of your personal data, we will fulfill our duty of supervision and management over the outsourced vendor or individual.
- When our company or this Platform is merged or acquired by another third party, resulting in a change of management, this Platform reserves the right to transfer your personal data to the third party.
- When you register as a member using an account from a third-party service provider (Facebook, Google), we will obtain your data (such as name, picture, email address, and any other data you choose to provide) and ID based on your settings with that third-party service provider.
- The acquired data is guaranteed to be used for internal research purposes in all lawful circumstances, including: internal analysis, optimization, marketing, etc. At the same time, we will also obtain relevant data about your interactions on the third-party service provider's website.
- To protect your privacy, our company provides necessary technologies and measures to protect personal data. Please properly safeguard your personal data, registration account, and password to prevent leakage. When using this Service on a personal or non-personal computer, please log out or close the software and browser window when necessary to prevent your data from being misappropriated.
- If you do not agree to the collection of data regarding your interactions on the third-party service provider's website, please do not register as a member using a third-party service account.
6. Use of Cookies
To provide you with the best service, this Platform will place and access our Cookies on your computer. You can delete Cookies periodically. If you do not wish to accept the writing of Cookies, you can set the privacy level to high in your browser's function settings to reject the writing of Cookies, but this may cause some website functions to not operate normally.
7. Amendment to the Privacy Protection Policy
This Platform's Privacy Protection Policy will be amended as needed at any time, and the revised terms will be published on the website.
8. Your Rights
- You may at any time request to review, correct, delete, restrict the processing of, or object to the processing of your data by contacting customer service via email. If you have any doubts or complaints regarding the processing of personal data, please email service@fontrip.com.tw, or call 03-5910052 during service hours (Monday to Friday 09:00–12:00, 13:00–17:00) to contact us.
- When accepting and processing your request, our company will verify the applicant's identity in accordance with the law to confirm that the person exercising the right is the authorized party.
II. Disclaimer
You explicitly understand and agree that this Platform and the services it provides do not guarantee any express or implied warranties, including but not limited to the completeness of rights, merchantability, fitness for a particular purpose, or non-infringement of others' rights. This Platform and related services are provided on an "as is" and "as available" basis, and you must bear the related risks when using this Service or this Platform.
All functions provided by this Service or this Platform are offered for use based on their current status at the time, and we provide no express or implied warranty regarding their performance, speed, completeness, reliability, security, correctness, etc. This Service or this Platform also does not guarantee that the webpages, servers, domains, or transmitted data do not contain computer viruses or other harmful components; nor does it guarantee that the process of file or data transmission and storage is entirely correct, uninterrupted, or error-free. This Service or this Platform shall not be liable for compensation for damages caused by transmission, storage failure, loss, or error.
You agree that during the process of using this Service or this Platform, all data records shall be based on the electronic data stored in the Service's database; in case of dispute or litigation, this electronic data shall be the standard for determination. You also understand that advertisements, promotions, or activity information published on this Service or this Platform are all provided by the advertisers or activity organizers. This Service merely acts as a publishing medium and does not guarantee their content or the transaction process.
Some jurisdictions may not allow the exclusion of specific warranties. To the maximum extent permitted by law, our company excludes all warranty liabilities.